🛒 Purchase & Cancellation Policy

Last updated: {{1/11/2025}}

Please read our Purchase & Cancellation Policy carefully before placing an order with Erobo.

---

1. Purchase Terms

• All orders placed on our website are final once submitted.

• Payments can be made through:

  • Cash on Delivery (COD)

  • UPI

  • Wallets

  • Online Payment Methods

• All prices displayed on the website are inclusive of taxes, unless mentioned otherwise.

---

2. Cancellation Policy

• Orders can be canceled only within 2 hours of placing the order.

• After the order is processed or shipped, cancellations are not accepted.

• For COD orders:

  • If the customer refuses delivery or the parcel returns due to non-acceptance, the case will be handled according to our Return & Exchange Policy (No refunds, only exchange for valid issues).

---

3. Delivery Refusal on COD Orders

If a COD order is not accepted at the time of delivery:

• Courier charges, packing effort, and logistic costs become a direct loss for us.

• Future COD orders from the same customer may be restricted.

---

4. Important Notes

• Please check and verify your address, product details, and payment method before confirming your order.

• Orders once shipped cannot be changed or canceled.

• By placing an order, you agree to all the terms mentioned in this policy.

---

5. Contact for Support

For any help with cancellations or order-related questions, feel free to contact us:

📞 Phone/WhatsApp: +91 7558022255
📧 Email: erobo.me2023@gmail.com